Extensive Online Documentation
What's online documentation? How could it allow you to get more familiar with the world of hosting?
Irrespective of the fact that the web hosting service supplied by the different companies is relatively identical, every provider has a personalized platform with its own tweaks and ways to carry out certain things. That is the reason why, an in-depth knowledge base will be exceptionally useful both for persons with little or no past experience and for technically accomplished users who will ultimately learn how certain tasks are accomplished, but will lose time in the meantime. The purpose of such a knowledge base is to make the service quick and simple to use, saving users both time and efforts. The consequence is more content customers, since they can easily find the information they desire, and much less work for the customer care team members, because typically most of the questions and problems that clients have got are already listed in the knowledge base. In case the articles are professionally written and encompass more things, you’ll be able to find out more not only about your account, but also about the web hosting service as a whole.
Extensive Online Documentation in Cloud Web Hosting
Our cloud web hosting plans include an exhaustive knowledge base where you can find info about all the challenges that you may stumble upon and their solutions. You can find out how to create and manage an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your mail client are accurate, but nonetheless you’re unable to send emails, for example. We’ve tried our absolute best to be as thorough as possible and to encompass all possible options so as to save you time and to present you with different solutions for each problem. The knowledge base comprises educational articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will help you become acquainted with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular functions and features in every Control Panel section, whereas if you would like to browse the entire list of articles, you should go to the all-inclusive Help section.