A 99.9% Server Uptime
Our cloud web hosting system is based on a reliable, enterprise–class hardware architecture and a significantly modified version of Linux. This is why, regardless of what your site is, or how many website visitors you have, or even if there’s a DDoS attack, our hosting servers will stay up and running and your web sites will stay accessible online.
All our Linux cloud web hosting packages packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our guarantee remains unchanged.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it is important that you also set up your own network infrastructure. That’s the reason why we set up a custom internal network in each one of our data center facilities. Relying on top–quality Juniper switches and routers, our internal network allows for outlandishly fast data transmission speeds and is also completely redundant.
Because of this, you will take advantage of a 99.9% network uptime in our USA located data center, in our United Kingdom located data center, in our Finland located data center, in our East Europe located data center as well as in our Australia located data center, regardless of which web hosting package you have chosen.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you’re not pleased with our services, or if you think that they are inadequate, or if you decide that you must use a Linux VPS hosting packages rather than a cloud hosting package – you will get a refund, no questions asked.
All domain name registrations are nonrefundable, but you will continue to maintain complete control over your domains even if you terminate your account with us.
24/7 Technical Support
We have mindfully chosen each individual member of our 24x7 support staff so that we can offer the very best support that you can possibly get. Each one of our technical support engineers has several years of experience dealing with hosting accounts behind his back, so they know what they are doing. Besides, they’re available to you 24x7 – you’ll be able to reach them whenever you want and they’ll respond to you as soon as possible.
Their average ticket response time is well under twenty minutes, whereas with many other hosting firms you have to wait for days. Besides, we offer you a 1–hour response time guarantee. Regardless of what happens, your inquiries will be answered in less than 60 minutes.